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920-164 | Contact Center Manager RIs6.0 I and M

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920-164 - Contact Center Manager RIs6.0 I and M - braindump

Vendor Nortel
Exam Number 920-164
Exam Name Contact Center Manager RIs6.0 I and M
Questions 57 Q & A
Recent Update October 17, 2018
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920-164 exam Dumps Source : Contact Center Manager RIs6.0 I and M

Test Code : 920-164
Test Name : Contact Center Manager RIs6.0 I and M
Vendor Name : Nortel
Q&A : 57 Real Questions

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Nortel Nortel Contact Center Manager

Nortel options advantage Healthcare business; communique network Deployments improve affected person Care, business Continuity, reduce fees | killexams.com Real Questions and Pass4sure dumps

TORONTO--(business WIRE)--Nov. 22, 2004--Nortel (NYSE:NT)(TSX:NT) introduced nowadays a series of community deployments at healthcare amenities in North the us, helping hospitals supply sophisticated patient care and improve service and security while bettering communication capabilities and reducing charges.

Novant fitness, Capital fitness, Geisinger fitness device and The credit score Valley medical institution have deployed relaxed and reputable commercial enterprise solutions from Nortel, including instant local enviornment networks (LANs) and optical and internet Protocol (IP) applied sciences to enable mobility and convey information to the element of care straight and reliably. moreover, Nortel also announced joint healthcare consumers with BT within the uk, including The Royal Wolverhampton Hospitals NHS have confidence and guy's and St Thomas' NHS groundwork have confidence.

Healthcare-concentrated solutions from Nortel enable for diverse networks to be consolidated right into a single communications infrastructure, resulting in greater infrastructure efficiency, big discount rates and reduced working fees. The solutions also make it viable for healthcare contact centers to route calls immediately to essentially the most correct agent, even with area, to be certain on the spot, useful service.

"We chosen Nortel to provide the utmost in business resiliency," stated Toni Kourey, senior vice president and chief guidance officer, Novant health. "Its complete converged answer gives connectivity across the complete Novant fitness geographical infrastructure -- improved yet, there isn't any single point of failure from a voice or facts standpoint. This infrastructure is assisting to deliver stronger patient care and a much better region to work for physicians and nurses."

The contemporary deployment of Novant fitness's converged voice and records network leverages Nortel optical and IP Telephony infrastructure to be certain network availability and reliability for all of Novant fitness's geographically-dispersed facilities. The converged solution allows rapid access to purposes akin to patient scientific data and exceeds existing healthcare necessities for business continuity and disaster recuperation planning while holding and securing critical patient counsel. the new converged solution allows for backup, storage and retrieval of crucial records for essentially 3.four million sufferers.

"We work with healthcare suppliers to no longer most effective improve carrier to their customers but additionally be sure they exceed their ongoing communications needs in an business where provider is of mission-crucial importance," talked about Dan young, vp, international industry solutions advertising, Nortel. "There isn't any other business where well timed communications are extra elementary. We work intently with our consumers to investigate how optimal to meet their necessities, no matter if guaranteeing medical doctors can collaborate despite vicinity or without difficulty enabling hospital body of workers to reach the right doctor on the correct time instantly. The deployments introduced these days represent our dedication to proposing industry-leading solutions with the reliability, security and productiveness merits that our customers demand whereas enhancing the human event through communications."

Capital health recently chose the Nortel Unified Messaging platform via Nortel Elite advantage associate TELUS Communications, Inc. to provide unified messaging capabilities to greater than 6,000 clients in distinct facilities. Unified messaging solutions will raise the ability of people to contact Capital fitness personnel any time of the day throughout the information superhighway or via cellphone. Converging messaging functions additionally allows for Capital fitness personnel to respond to computing device or voice messages in the caller-favored method.

Donna Strating, chief suggestions officer of Capital fitness, pointed out that the enterprise-large solution will reduce working expenses, simplify management and increase group of workers productiveness.

Capital health can provide public fitness, neighborhood health, outpatient and inpatient acute care, rehabilitative care and prolonged care services to more than 1000000 residents in the better Edmonton, Alberta vicinity, including Capital health hyperlink, a invariably-accessible fitness guidance line operated by using registered nurses. Capital fitness link comfortably addresses patients' questions and reduces unnecessary stroll-ins to emergency rooms.

additionally, Geisinger health gadget, a 691-mattress surgeon-led gadget serving residents all through 38 counties in imperative and Northeastern Pennsylvania, has deployed items and solutions from Nortel's award-successful Self-carrier solutions portfolio, in addition to products from the Nortel IP Telephony portfolio. These solutions have resulted within the corporation's call middle reducing its name abandonment rate by using 37 % while increasing its telephone client carrier ranges 19 p.c. moreover, Nortel's speech consciousness solution permits callers to connect without delay with the equipment's 600 medical doctors and greater than seventy eight departments and 42 community practice websites via voice prompts.

"We looked at a couple of voice gadget providers, however we chose Nortel as a result of their ability to interface with our current programs and their awesome provider," noted Carol Swank, Geisinger's entry center Director.

To make certain caregivers are in a position to collaborate seamlessly in spite of place, credit score Valley health facility also deployed the Nortel VoWLAN solution. "This makes it possible for all our caregivers to coordinate with experts, primary care givers and other specialists straight, featuring voice communications in addition to entry to other functions in a comfy environment that protects affected person tips and makes it possible for enhanced access on the aspect-of-care," spoke of Leigh Popov, manager, counsel techniques, technical services and telecommunications, The credit score Valley medical institution.

Nortel offers a number of commercial enterprise, optical and instant options designed chiefly to fulfill the requirements of healthcare valued clientele. These options include mobile healthcare applications, security, high-efficiency networking, business continuity and disaster recovery, IP telephony, multimedia collaboration, contact centers and self-service applications.

About Nortel

Nortel is a recognized leader in offering communications capabilities that increase the human event, ignite and power international commerce, and comfy and give protection to the area's most crucial suggestions. Serving both provider company and enterprise customers, Nortel provides innovative expertise options encompassing end-to-conclusion broadband, Voice over IP, multimedia features and applications, and wireless broadband designed to help americans resolve the realm's superior challenges. Nortel does business in additional than 150 countries. For extra counsel, seek advice from Nortel on the internet at www.nortel.com. For the latest Nortel news, talk over with www.nortel.com/news.

definite suggestions protected in this press free up is forward-searching and is subject to crucial hazards and uncertainties. The results or movements expected in these statements may also fluctuate materially from specific outcomes or hobbies.

factors which could trigger consequences or movements to differ from current expectations consist of, amongst other things: the outcome of Nortel's impartial assessment and deliberate restatement or revisions of its in the past announced or filed financial outcomes; the resolution of the accounting concerns announced on November eleven, 2004, including the outcomes of discussions with the USA Securities and alternate commission (SEC); the have an effect on of the administration changes announced on April 28, 2004 and August 19, 2004; the have an effect on of the inability to meet Nortel's submitting duties on assist amenities and public debt tasks; any capabilities delisting or suspension of the enterprise's or NNL's securities; the adversarial resolution of litigation, investigations, highbrow property disputes and equivalent concerns; the sufficiency of Nortel's restructuring activities, together with the work plan introduced on August 19, 2004 as up to date on September 30, 2004, including the capabilities for larger exact expenses to be incurred in reference to restructuring actions in comparison to the estimated prices of such actions; cautious or decreased spending with the aid of Nortel's purchasers; fluctuations in Nortel's operating outcomes and accepted business, economic and market circumstances and boom fees; the conversation by way of Nortel's auditors of the existence of fabric weaknesses in internal controls; Nortel's capacity to recruit and continue certified employees; fluctuations in Nortel's cash circulate, stage of staggering debt and existing debt scores; the use of cash collateral to aid Nortel's normal course business activities; the dependence on Nortel's subsidiaries for funding; the have an effect on of Nortel's defined advantage plans and deferred tax property on effects of operations and Nortel's cash flows; Nortel's dependence on new product development and its means to foretell market demand for certain products; Nortel's capability to integrate the operations and applied sciences of received organizations in an exceptional manner; the affect of quick technological and market alternate; the have an effect on of rate and product competitors; boundaries to international boom and world economic circumstances, notably in emerging markets and including activity price and forex change expense fluctuations; the impact of explanation within the telecommunications trade; alterations in law of the information superhighway; the have an effect on of the credit score hazards of Nortel's shoppers and the influence of client financing and commitments; inventory market volatility often and on account of acceleration of the settlement date or early contract of Nortel's purchase contracts; the impact of Nortel's supply and outsourcing contracts that contain beginning and installation provisions, which, if not met, may outcomes in the fee of tremendous penalties or liquidated damages; and the long run success of Nortel's strategic alliances.

For additional info with recognize to certain of these and other factors, see essentially the most fresh form 10-Q/A and form 10-ok/A filed by means of Nortel with the SEC. until in any other case required by way of relevant securities laws, Nortel disclaims any intention or responsibility to update or revise any ahead-searching statements, whether on account of new advice, future hobbies or in any other case.

Nortel, the Nortel brand, the Globemark and CallPilot are logos of Nortel Networks.


Bavaria government Suites deliver guests Nortel UC Platform | killexams.com Real Questions and Pass4sure dumps

October 28, 2008

with the aid of Tim grey, TMCnet net Editor

Unified Communications (news - Alert) is riding every kind of business at the present time and now the new Bavaria govt Suites Dubai will employ Nortel’s UC platform to deliver an office away from the workplace with a brand new hospitality solution. Nortel (information - Alert), and channel accomplice Alpha data, jointly deployed the answer designed for the luxurious resort within the Dubai hotspot aimed toward the nearly  60 p.c of enterprise travelers it serves.

“We want our business visitors to trust us an extension of their workplaces,” mentioned Amir Soorty, IT supervisor of Bavaria government Suites Dubai. “It takes the correct technology to supply the potent, broadband and mobile business-classification connectivity required each for individual enterprise tourists and to deal with the extra demand of hobbies and conferences. Nortel’s answer meets and exceeds our wants.”

The UC platform is a secure, particularly-reliable IP network with ultra high-velocity – as much as 1-gigabit – cyber web connections supports most enterprise necessities from almost anyplace within 2,one hundred guest rooms, forty enterprise facilities and a 1,000-adult conference facility.

“We reside in an more and more hyperconnected world where enterprise travelers are accustomed to official, ‘at all times-on’ communications for ‘each time, anyplace’ access to the tips and services,” talked about Ramin Attari, vice chairman and managing director, Nortel center East.

The Nortel facts infrastructure is purpose-developed for unified communications and third-birthday party is anticipated to be seven instances extra resilient with 20 % greater performance than competing items, in accordance with Attari.

“Nortel’s comprehensive Unified Communications answer is helping Bavaria government Suites Dubai meet the calls for of these days’s company guests with a platform designed to cut back fees and environmental have an effect on whereas accommodating future increase,” pointed out Attari.

The platform additionally consumes as much as forty p.c less energy while costing under half as lots to personal and function compared to the main competitor, according to impartial checking out by using The Tolly group and data Tech.

The UC answer comprises a community spine in response to Nortel verbal exchange Server a thousand, Ethernet Routing change 8600 and Ethernet switch 470 for VoIP and TDM voice functions.

Nortel’s instant LAN 2300 collection provide effective instant web entry and voice services all through the lodge, making team of workers conveniently obtainable and reachable by the use of a single number for rapid, responsive and personalized visitor service.

 

Tim grey is an internet Editor for TMCnet, overlaying news within the IP communications, name middle and client relationship administration industries. To study more of Tim?s articles, please consult with his columnist web page. Tim grey is an internet Editor for TMCnet, protecting news within the IP communications, name core and customer relationship administration industries. To study more of Tim’s articles, please talk over with his columnist web page.

Edited via Tim grey

(supply: http://hdvoice.tmcnet.com/issues/unified-communications/articles/44008-bavaria-govt-suites-carry-guests-nortel-uc-platform.htm)


Nortel Cable VoIP solution makes it possible for Videotron to carry New Videocalling service | killexams.com Real Questions and Pass4sure dumps

NEW smooth mobile services enable clients UNPARALLELED COMMUNICATIONS FLEXIBILITY

OCTOBER 25, 2007TORONTO - Nortel* [NYSE/TSX: NT] broadcasts that Videotron, a Quebec communications functions operator featuring telephony, cyber web entry, television and wireless capabilities to residential and enterprise customers, is now providing clients the capability to speak any place, over any device with one of the vital first deployments of a new tender telephone provider that provides videocalling and customizable VoIP name routing capabilities with a brand new cable answer.

With its new tender cell and private name manager services, Videotron is now in a position to give shoppers the means to make and acquire varied calls from a computer, as well as manage and redirect incoming calls. With personal name supervisor, shoppers take manage of their communications with superior call routing functions like concurrently ringing to up to three gadgets, screening calls in keeping with Caller id and programmable do not Disturb periods. A Nortel product customized to Videotron's necessities, the soft telephone points videotelephony, that permits users to speak by means of a superior video link that gifts streaming imagery easily, devoid of the jerky pleasant invariably associated with web video.

"The ability to install wonderful and respectable videocalling is an impressive new strategy to speak that allows for americans be understood greater comfortably," talked about Videotron's Senior vice chairman of Engineering, Daniel Proulx. "furthermore, being able to centralize communications with the own name supervisor is like having your own personal assistant to route your calls to you despite which equipment you are the usage of. This solution makes it possible for us to carry extremely good value to our customers, proposing communications of the future to subscribers these days."

"As one of the crucial first agencies to present videocalling with assured excellent and the unparalleled capability to handle how one communicates, Videotron is organising itself as a pioneer in the communications field. Nortel's solution provides competitive differentiation for Videotron with an array of options for their valued clientele that simplify the complexities of state-of-the-art communications," stated Tom Buttermore, time-honored manager, Cable solutions, Nortel. "Nortel's cable options are designed to be deployed with no trouble, allowing our valued clientele to start offering revenue-generating functions quickly. And we returned these options with a full complement of utility and guide features from our world features portfolio."

apart from videocalling, Videotron presents shoppers greater handle of their communications. the usage of the personal call supervisor, Videotron clients can configure their telephone to meet their verbal exchange wants. as an example, consumers can combine their cellular telephone, domestic number, and work cell into a one-quantity service enabling them to opt for when and where calls are bought. also, people can simultaneously direct calls to the device of their alternative, be it a gentle cellphone, cellular telephone, enterprise mobilephone, domestic cellphone or voicemail. The carrier can even be accessed from any machine related to the information superhighway, providing the consumer the potential to initiate calls from anywhere on the planet.

Videotron is able to ensure the excellent of video and VoIP through implementation of very effective first-class of provider (QoS) capabilities that keep the integrity of the facts move. defined by using a common called PacketCable MultiMedia (PCMM), the QoS protocol is designed certainly to permit cable groups to present a higher quality multimedia provider over their networks. whereas typical site visitors traverses the internet in a most beneficial-effort vogue, Nortel and Camiant**, the industry main policy-handle solution issuer, have teamed as much as make sure that Videotron's videocalling traffic is guaranteed the bandwidth to deliver a top quality client adventure.

The answer is in response to Nortel's leading Communications Server 2000, a carrier-class IP Multimedia softswitch with Session Initiation Protocol (SIP) capabilities that permit mounted cell convergence (FMC), advanced internet functions and Unified Communications (UC). in accordance with Dell' Oro group, Nortel is the global chief in provider VoIP and has been for five years operating (2002-2006).The delicate mobile is the use of the Multimedia notebook client a totally customizable SIP-based mostly utility solution.

Nortel additionally supplied engineering, setting up, undertaking management and utility features from the Nortel world capabilities portfolio. This covered customization of the smooth mobilephone client and personal name manager with Videotron's branding, favorite 'seem to be and consider,' and choose performance most suitable perfect to the company's goal viewers. furthermore, Nortel is offering on-going community protection services.

Nortel Cable solutions convey the infrastructure required for Multi carrier Operators to support subsequent-generation features rapidly and simply.

About VideotronVideotron Ltd. (videotron.com**), a wholly owned subsidiary of Quebecor Media Inc., is an built-in communications enterprise engaged in cable tv, interactive multimedia construction, internet access features, cable telephony and wireless telephone carrier. Videotron is a pacesetter in new applied sciences with its illico interactive tv gadget and its broadband community, which supports high-pace cable information superhighway access, analog and digital cable tv, and other services. As of September 24, 2007, Videotron was serving 1,614,000 cable television customers in Qubec, together with 717,000 illico subscribers. Videotron is the Qubec chief in excessive-speed cyber web access, with 896,000 subscribers to its cable modem provider as of September 24, 2007. As of that date, Videotron had activated 38,000 phones on its wireless mobile service and turned into offering cable mobile service to greater than 570,000 Qubec households and groups.

About NortelNortel is a identified leader in providing communications capabilities that make the promise of enterprise Made essential a truth for our consumers. Our next-technology applied sciences, for both carrier provider and commercial enterprise networks, guide multimedia and company-important purposes. Nortel's technologies are designed to support get rid of brand new obstacles to effectivity, pace and performance by means of simplifying networks and connecting people to the assistance they need, when they need it. Nortel does enterprise in more than one hundred fifty countries all over the world. For extra tips, visit Nortel on the net at www.nortel.com. For the newest Nortel information, seek advice from nortel.com/news.

Contacts for Press and Analysts:Pat Cooper425-450-7523pat.cooper@nortel.comAdditional Media & Analyst Contacts

linked Thomas industry update Thomas For Industry


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Oklahoma Medical Marijuana Authority establishes call center to answer questions on licensing, implementation | killexams.com real questions and Pass4sure dumps

× Oklahoma Medical Marijuana Authority establishes call center to answer questions on licensing, implementation

OKLAHOMA CITY – The Oklahoma Medical Marijuana Authority has established a call center to answer questions about patient and business application processing and requirements for obtaining medical marijuana licenses.

“We have had a number of questions about requirements since the emergency rules were updated earlier this month and we now have staff in place to help interested parties understand the application process,” said OMMA project manager Buffy Heater. “This is another benchmark for establishing a new program and OMMA is pleased to begin providing this service to Oklahomans who are interested in obtaining a medical marijuana license.”

The OMMA call center is now available at (405) 522-6662, Mondays through Fridays from 8:30 a.m. to 5 p.m. Staff will be trained to provide information on application instructions and licensure processes and timeframes.

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Brad Schneider's campaign call center closed by Highland Park | killexams.com real questions and Pass4sure dumps

The City of Highland Park has shut down a political call center opened by Brad Schneider's campaign, who happens to be Mayor Nancy Rotering's opponent in the March 15 Democratic primary for the 10th Congressional District.

Schneider's campaign opened the call center Monday in a downtown storefront at 643 Central Ave. with the intention of using the space through Election Day, according to Magen Ryan, his campaign manager.

On Wednesday, the city hand-delivered a notice that the office use violated a city requirement, Ryan said. The notice said ground-level space in the shopping district can only be used for retail purposes.

The campaign was given until 4 p.m. Friday to stop its use of the space. Ryan said Thursday the campaign has moved out, and that no money had been spent to install phones or phone lines because the callers were using cellphones.

"While it is disappointing we are not able to work out of that space, we are focused on getting out our vote in all corners of the district," Ryan said.

She indicated the campaign opened another call center Sunday in Waukegan, which remains open.

"We have other stations located out of people's homes," Ryan said.

When asked about the enforcement action, Highland Park City Manager Ghida Neukirch said she was personally contacted last weekend by a downtown property owner who'd noticed the space was being used as a call center. Neukirch said she notified the city's building department on Monday, and a city inspector went out to investigate the complaint the same day.

Ex-Rep. Brad Schneider faces competition in primary to win back his seat

The Democratic primary for the 10th Congressional District pits Highland Park's mayor against a former lawmaker, a contest next Tuesday that will decide who faces Republican incumbent Bob Dold in November.

Democrat Brad Schneider served one term in the House after beating Dold in 2012, then lost...

"It is not a permitted use in this zoning district," Neukirch said. "We indicated our willingness to help them find a location in a permitted district, if they were still interested in space in Highland Park."

Ryan indicated the campaign was using locations outside of Highland Park.

In addition to violating the retail-use requirement, the campaign opened the office without an inspection or occupancy permit, the city's notice said.

Ryan said the landlord hadn't mentioned the retail requirement or the need to obtain a certificate of occupancy.

"I think that was just because it was a short-term agreement," Ryan said of the campaign's intent to use the space for less than two weeks.

Stacy Raker, Rotering's campaign manager, said the campaign only learned of the issue after the Highland Park's staff took action to uphold the city code requirement that was being violated.

kberkowitz@pioneerlocal.com

@KarenABerkowitz


Orioles call up Cedric Mullins, who starts in center field Friday with Adam Jones' blessing | killexams.com real questions and Pass4sure dumps

Orioles outfield prospect Cedric Mullins earned his first major league call-up Friday, making him the first homegrown prospect to debut since the team traded its brightest stars and began a rebuilding process.

Mullins, 23, started in center field, with incumbent Adam Jones, 33, making his first start in right field since before he joined the Orioles ahead of the 2008 season. Mullins said Jones has been in constant contact about the transition and provided his blessing. Just as Mullins was taken to his locker to meet with the local media, Jones walked through the clubhouse and gave him a hug to welcome him.

“It’s huge,” Mullins said. “Coming from a guy with 10 years under his belt, being a huge veteran, a huge team leader for all these years, being in direct contact with him for a huge moment in both of our careers, it’s been amazing. … He’s been very supportive with me playing center field. We’ve had a lot of contact about it, with him just kind of guiding me through that process.”

Mullins hadn’t played since Sunday at Triple-A Norfolk because of illness, and said that after the Tides’ game Thursday night, manager Ron Johnson called him into his office and asked how he was feeling. When Mullins said he was feeling good, Johnson told him, “Guess what, you’re going to feel great — you’re going to the bigs.”

“It caught me kind of for surprise,” Mullins said. “I’ve just been taking it all in ever since.”

The moment didn’t prove too big for him Friday—he had a run-scoring double in the second inning and a run-scoring single in the third, scoring from second himself after each hit.

Mullins hit .267 with 25 extra-base hits in 59 games for Norfolk after earning a promotion from Double-A Bowie, where he batted .313 with 23 extra-base hits. Mullins has stolen 21 bases in 22 tries over the two stops, and was the No. 10 prospect in the system in Baseball America’s midseason rankings.

Manager Buck Showalter said he’s only seen Mullins in person in spring training and watched video, but likes what he sees defensively.

“I love his calmness, I love his breaks, his closing, but that was spring training, which is actually one of the hardest times in baseball to play the outfield,” Showalter said.

Offensively, Showalter has been impressed with the extra-base hits and stolen bases Mullins has compiled in his minor league career.

“You can’t hide talent,” Showalter said. “Sooner or later, as Billy Martin told me one time, try as you may to screw them up, if they’re good, they’re going to be good. Just run him out there and try to create a good environment for him. … It’s fun to watch it through their eyes, and I’m so happy he’s got someone like Adam to be there for him. It had to be the right guy. We think Cedric might be the right guy.”

With Mullins looming and Jones practicing in right field, Orioles' outfield shift could come soon

As the Orioles continue to set the foundation of their rebuild, all signs point to the team shifting their outfield configuration within the next several days, moving longtime center fielder Adam Jones to right field to allow prospect Cedric Mullins to be groomed as the team’s potential center...

Mullins, a 13th-round draft pick in 2015 out of Campbell University, will become the 50th player used by the Orioles this season. Showalter said the defensive alignment for Friday’s game, with Mullins in center field and Jones in right field, will be the one they stick with going forward. Showalter didn’t want to compare what the Orioles’ outfield defense could look like compared with the previous setup, which rated as the worst in baseball with -37 defensive runs saved entering Friday, according to FanGraphs. Individually, Jones rated 14th out of 15 center fielders that have played at least 700 innings with -18 DRS and a -15 UZR/150, according to FanGraphs.

“Adam’s a smart guy,” Showalter said. “One thing Adam is, he’s a really good self-evaluator. He calls it the way it is. He’s not afraid and I think it’s a real tribute to him, he’s been talking with Cedric for a while. He knew. The thing that players don’t like is they don’t like something thrown on them in the last second. He and I have been talking about it. It was a matter of when, not if. So, that’s really, I think, a good environment, as far as Adam being here with Cedric, for him to break in.”

Mullins will wear uniform No. 3, according to the Orioles, and will bat ninth Friday in his major league debut. His father is averse to flying, so is driving up from Georgia, but the rest of his family was traveling by plane for Friday’s debut. Mullins said he’ll try to treat it as he does any other game.

“It is hard to do, but talking to all the guys, I’m going to continue to remind myself that it’s a game,” Mullins said. “It’s the same game I’ve been playing for a long time, just a bigger stadium.”

The Orioles also announced Friday that they designated infielder Danny Valencia for assignment to make room for Mullins.

CAPTION

Anne Arundel County Circuit Court Judge Laura Kiessling and Cal Ripken Jr., the Baltimore Orioles Hall of Famer, married over the weekend, according to a Ripken spokesman. 

Anne Arundel County Circuit Court Judge Laura Kiessling and Cal Ripken Jr., the Baltimore Orioles Hall of Famer, married over the weekend, according to a Ripken spokesman. 

CAPTION

Orioles executive vice president Dan Duquette talks to fans and the press through the years. (Baltimore Sun staff video)

Orioles executive vice president Dan Duquette talks to fans and the press through the years. (Baltimore Sun staff video)



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